Shipping policy
SECTION 5 - SHIPPING AND DELIVERY
Shipping Policy BigHeartsDoBigThings2.com
Order Processing Orders are typically processed within 1–3 business days (Monday–Friday, excluding holidays). You will receive a confirmation email with tracking information once your order has shipped.
Domestic Shipping (United States)
- Free Standard Shipping on all orders $70.00 and over
- Standard Shipping — $8.00 on orders under $70.00
- Express Shipping — $15.00 (estimated 2–3 business days)
International Shipping We ship to 27 countries worldwide. International shipping rates are calculated at checkout via USPS or DHL Express, or a flat rate of $35.00 USD may apply depending on your location. Delivery times vary by destination and are estimates only.
International customers are responsible for any customs duties, taxes, or import fees assessed by their country.
Shipping Carriers We ship via USPS, UPS, FedEx, and DHL depending on your location and order size.
Order Tracking Once your order ships, you will receive a tracking number via email. Use it to track your package directly on the carrier's website.
Delays & Liability All delivery times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once your order is transferred to the carrier, risk of loss passes to you. Please contact the carrier directly to resolve delivery issues.
For questions, contact us at admin@bigheartsdobigthings2.com or
Call 1(833) 622-4273.